Stellar Restaurant Service for All Ages

I read a lot of articles last year that focused on serving a restaurant’s youngest patrons—articles packed with healthy kids’ menu ideas, entertainment ideas, and service tips to keep toddlers and their parents happy.  What about the other end of the customer spectrum, though?  I rarely read articles that discuss the best approaches to serving a growing demographic: seniors.  Today was an exception, however, when I came across Paul Paz’s contribution at FohBoh.com.  He offers immediately useful tips on how to give senior diners the best service possible.  It starts with such simple adjustments as offering split tickets up front—to having a pair of reading glasses handy.

 

Have a look at Paul Paz’s article and share your thoughts.  How does your establishment cater to senior customers?

Restaurant Promos: Last Chance for Lent

I just read an article on USA Today’s site about McDonald’s new(-ish) Filet-O-Fish TV spot that’s seen over a million views on YouTube. The video is pretty funny, but I am even more impressed with the Filet-O-Fish’s sales. A full quarter of the sandwich’s annual sales are made during Lent, and I thought it would be interesting to see what other restaurants (chains and independents alike) are doing to promote their non-meat offerings on Fridays. (Reminder: If your eatery hasn’t done any promotion yet, you’ve got one last Friday to give it a go.)

So what promos have you done, participated in, or heard of during this Lenten season? (Of course, if you’re in need of any seafood service items, just give us a call at 800-797-3788 or visit www.Servu-Online.com.)