
Stellar Restaurant Service for All Ages
April 15, 2009I read a lot of articles last year that focused on serving a restaurant’s youngest patrons—articles packed with healthy kids’ menu ideas, entertainment ideas, and service tips to keep toddlers and their parents happy. What about the other end of the customer spectrum, though? I rarely read articles that discuss the best approaches to serving a growing demographic: seniors. Today was an exception, however, when I came across Paul Paz’s contribution at FohBoh.com. He offers immediately useful tips on how to give senior diners the best service possible. It starts with such simple adjustments as offering split tickets up front—to having a pair of reading glasses handy.
Have a look at Paul Paz’s article and share your thoughts. How does your establishment cater to senior customers?